We are completely committed to your privacy at all times when using Feedback Rocket. If you believe this policy is incomplete, inaccurate, or could be clarified in any way please do not hesitate to get in touch with us at help@feedbackrocket.io.
We currently collect and process the following information should you wish to register for an account:
The above information is provided to us directly by you during account registration, or from one of the third-party authentication providers offered as an alternative (currently Google or GitHub).
We do not receive any personal information indirectly from any third parties.
We use the personal information you have given us in order to understand how to address you, and in order to send you email notifications upon receipt of new feedback, should you opt-in to be notified.
Your information is securely stored. We keep all personal information for as long as you have an active account with us. At such time as your account is considered dormant, we may delete it.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at help@feedbackrocket.io if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at the above email address.